SHIPPING POLICY

RETURN POLICY: WE ACCEPT RETURNS WITHIN 7 CALENDAR DAYS OF RECEIPT OF THE ORDER, EXCEPT FOR MADE-TO-ORDER PRODUCT(S).

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PLEASE ENSURE THAT THE PRODUCTS ARE IN THEIR ORIGINAL CONDITION AND PACKAGING. ITEM(S) SHOWING SIGNS OF USAGE WILL NOT BE ELIGIBLE FOR RETURNS OR EXCHANGE. WE RESERVE THE RIGHT TO INSPECT THE PRODUCT(S) BEFORE PROCESSING RETURNS OR EXCHANGE. FOR ELIGIBLE ORDERS, REVERSE PICKUP FROM THE SHIPPING ADDRESS WILL BE FREE OF COST.

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WE DO NOT OFFER RETURNS ON ANY MADE-TO-ORDER PRODUCTS. IN SUCH CASES, WE OFFER EXCHANGE IN CASE OF MANUFACTURING DEFECT ONLY. PLEASE NOTE THAT ALL CURTAINS, INCLUDING WITH PRESET LENGTHS, ARE MADE-TO-ORDER. CUSTOM PRODUCTS ARE MADE-TO-ORDER AS WELL.

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EXCHANGE POLICY: EXCHANGE WITHIN 7 DAYS OF RECEIPT OF THE ORDER IS FREE. EXCHANGE CAN BE DONE FOR THE SAME ITEM, IN A DIFFERENT SIZE. EVERY SUBSEQUENT EXCHANGE WILL ATTRACT A SHIPPING FEE OF RS. 199 PER INSTANCE. WE DO NOT OFFER EXCHANGE ON MADE-TO ORDER PRODUCTS.

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CANCELLATION POLICY: YOU CAN CANCEL AN ORDER ANYTIME WITHIN 6 HOURS OF THE ORDER BEING PLACED.

REFUNDS POLICY: THE TIME TO PROCESS REFUNDS INCLUDING PICK-UPS, QUALITY CHECK, ETC. IS 10-15 WORKING DAYS.

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FOR ANY FURTHER QUERIES OR INFORMATION, PLEASE REACH OUT TO US AT QUERIES.GULAR@GMAIL.COM.